Sun City Post Acute Reviews

See what our patients and their families have to say

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As you read testimonials from those who have experienced care at Sun City Post Acute, you’ll gain helpful insight into the care we provide. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Read our reviews or share one of your own today!

All Reviews

4.2

158 reviews

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Profile photo of Irene Oviedo
Irene Oviedo on Google
3 days ago

I was here several times to visit my uncle he got awesome care and the staff was all very nice and worked very hard !!! And still gave great care to my Aunt and uncle. They offered food and snacks and a bed for my Aunt when she was there every day and night ! They are just amazing thank you all for all you did for my uncle Daniel A. Capritta.

Business response 3 days ago

Hi, Irene. Your feedback is highly appreciated. Thank you for the review!
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Erric Mims on Google
9 days ago

This location is very clean the staff is very nice and helpful.

Business response 1 year ago

So glad to hear – cleanliness and customer service are a top priority for us! Thank you for sharing!
Profile photo of Nikki Gunter
Nikki Gunter on Google
10 days ago

They are going out of their way to provide excellent care of my hubby. Everyone is so nice and caring. I appreciate all of you. Thank you for being so concerned about my hubby, Marlin Douglas Gunter(Doug) that you sent him to Banner Hospital. It was what he needed. Praying he’ll be back to you soon. Thank you Monica for coming by on behalf of the crew. Margaret Gunter

Business response 15 days ago

Hi, Nikki. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Daniel Garcia on Google
14 days ago

Upon entering the receptionist was very polite, professional and helpful.

Business response 14 days ago

Thank you for your kind feedback!
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Dalton Rheems on Google
18 days ago

Update Aug. 28 2026 We are drowning in bills that this place has submitted for services that were not rendered. My father was comatose and not even in the facility when they said he did physical therapy. He was home on hospice. This facility is nothing but a scam. Yes, I do have receipts of their fraud. There is absolutely no way possible that the positive reviews are all real. We are sending proof to our insurance carrier of this fraud, and hopefully they will do an investigation. Please do not send you loved one to this corrupt facility. While there are some wonderful people that work here, they are few and far between. I would not send my worst enemy here. Please send your loved one here if you want their last days being neglected and in pain.

Business response 3 months ago

We appreciate your honest feedback, as we are always looking for ways to improve. Thanks for bringing this matter to our attention. I have shared this with our management team. We would like to get more details about this; please reach out to our administrator at your earliest convenience at (623) 933-0022.
Profile photo of Jo Capritta
Jo Capritta on Google
19 days ago

Amazing place, amazing staff… They take very good care of the patients and they are very caring people

Business response 16 days ago

Hi, Jo. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Heidema 23 Heidema on Google
21 days ago

I appreciate all the hard work you do! Thank you for taking care of my husband! Everyone i have encountered at your care facility have been so kind and helpful.

Business response 21 days ago

Your feedback is highly appreciated. Thank you for the review!
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synthia elliott on Google
23 days ago

I’ve been here for over a year now and I can say if it wasnt for the therapy department here I wouldn’t be in the shape I’m in now. Lucy is always there to help with a problem and Carol in the kitchen makes some excellent food. The nurses mary and Natalie are the best

Business response 23 days ago

Hi, Synthia. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Julie and Joe’s Estate Sales Sun City Arizona
Julie and Joe’s Estate Sales Sun City Arizona on Google
27 days ago

My wife is recovering from a serious infection there. It was life threatening. The care at Banner Thunderbird brought here back and she is recovering now. Her long stay at post acute has be very good. The are some communications problems among staff. Most of the food while variable has been good. I spent nearly every afternoon and dinner time with my wife and the facility staff. Vast majority are kind and professional. We selected the location be we live in the same neighbourhood.

Business response 23 days ago

Hi, Julie. Your feedback is highly appreciated. Thank you for the review!
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Mary jo Whitaker on Google
30 days ago

We are very happy with the care that my mom is receiving at Post Acute. Everyone that works there is so caring and knowledgeable and would recommend this facility highly.

Business response 37 days ago

Hi Mary Jo. We are honored to receive your 5-star rating! Thank you for taking the time to share your feedback. We truly appreciate it and are glad you had a positive experience with us.
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Lissette Garcia on Google
31 days ago

Business response 30 days ago

Hi, Lissette. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Sun City Post Acute and would love the opportunity to improve. Please get in touch with us at (623) 933-0022!
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Ann Mon (AM) on Google
32 days ago

I just visited my friend at Sun City Post Acute and this is what I found: an immaculate facility and a staff that treats her like family.

Business response 31 days ago

Hi, Ann. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Dave P
39 days ago

My mom was there for 20 days. The first few days everyone was checking in on her all the time had her in a wheel chair and sitting on the edge of her bed. She was then moved to another room and hardly any one came to check on her. She passed away while she was there. No body from the facility called and said anything about her passing. The rooms could you some paint on the walls the rooms are very dark also some updated furniture would help At this time I do not recommend this facility.

Business response 37 days ago

We appreciate your feedback and are sorry this was your experience. We understand how difficult this time must be, and we are truly sorry for your loss. Your concerns matter to us, and we would welcome the opportunity to speak with you directly. Please feel free to contact us at (623) 933-0022 at your convenience.
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Kolton seeborg on Google
40 days ago

This facility is spotless and the staff is top notch. Would highly recommend to anyone considering.

Business response 40 days ago

Hi, Kolton. We greatly appreciate your kind words and recommendation. We’re glad you had such a positive experience, and it means a lot to hear this feedback. Thank you for taking the time to share it with us!
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John Legler on Google
41 days ago

The staff is very friendly and helpful. My brother is satisfied being there during his rehab. Thank you for what you do.

Business response 41 days ago

Hi John. We are glad to hear that your brother is having a positive experience during his rehab. Thank you for taking the time to share this — it means a lot to our team. We wish your brother a smooth and successful recovery!
Profile photo of Ruth Boyes
Ruth Boyes on Google
42 days ago

My husband has been in Sun City Post Acute for nearly two months now. I visit him often and have learned routines and schedules used here for showers, PT, OT and meals etc. Some of what I have learned and witnessed is that the nurses and CNAs in the Memory Unit work tirelessly each day and night to afford my husband and other patients great care. Each patient has different degrees of disabilities and abilities so it does take time to know and recognize their needs. No one caregiver is perfect and good communication is key. But I have now grown to be comfortable with the care expended to my husband.

Business response 41 days ago

Hi, Ruth. Thank you for sharing your positive experience. We are honored to hear that you have grown comfortable with the care your husband is receiving. Our team works hard every day to provide compassionate, attentive care, and your kind words mean a great deal to us. Thank you for trusting us with your husband’s care.
Profile photo of Richard Ricker
Richard Ricker on Google
2 months ago

We had wonderful experience with your facility. The care was top notch. Nurse Mary was very helpful when he first got there. Nurse Cathy was fantastic on his care recently. Lucy from socal service was awesome she helped with a lot. The cleaning stuff was always there to help. Maintenance did repairs great. Thank you to everyone Taylor you were excellent as well as your staff..

Business response 2 months ago

Hi, Richard. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Susan Howard
Susan Howard on Google
2 months ago

In visiting my sister today. Staff was kind, facility was clean, and in the couple hours we were there, several people checked in on her. Thank you for your good care with my sister.

Business response 6 months ago

Thank you for your positive feedback!
Profile photo of Tiffany Jackson
Tiffany Jackson on Google
3 months ago

Business response 3 months ago

We appreciate your feedback, Tiffany. If you would like to discuss your experience further, don’t hesitate to reach out to us at (623) 933-0022. We would love the opportunity to resolve any issues.
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Joel&Holly Kambach on Google
3 months ago

This staff takes very good care of our friends. No matter what department you visit the workers are caring and take time to help you despite a busy schedule. Even the receptionist knows all the residents by name! And it’s bright and cheery!

Business response 3 months ago

Hi, Joel & Holly! Thanks for taking the time to share your positive experience. We truly appreciate it!
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Tiresha La Rue on Google
3 months ago

So many of my favorite people here. My mother has been here since April and I can’t say enough things about how amazing her nurses, PT, case management, front desk, nursing assistance have been. They are on top of waters, changing, attention to detail, scheduling appointments, transportation. I am a nurse myself, and would look up to these ones for how kind and compassionate they are. My mother has showed improvements everyday she has been there. Couldn’t be more grateful.

Business response 3 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Mark Thorup
Mark Thorup on Google
3 months ago

My mom had to stay here for a few weeks and had great care. Lucy is someone that stood out to us. She was so helpful, she gave me total Confidence in our plans to hit our goals. Thank you for taking care of our mom.

Business response 3 months ago

Hi, Mark. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
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Pao Aqui on Google
3 months ago

One of the best skilled nursing facilities in the West Valley that I have visited. Very clean and staff are all welcoming and friendly!

Business response 3 months ago

Hi, Pao. Thank you so much for leaving us a stellar review!
Profile photo of Nate Brammer
Nate Brammer on Google
3 months ago

Great building and even better staff highly recommend

Business response 3 months ago

Hi, Nate. We are thrilled to learn that you had a positive experience with us!
Profile photo of Colleen Grimes
Colleen Grimes on Birdeye
3 months ago

My brother Sean has been in Sun City Post Acute since January 2026. He is a good guy but, he can be a handful. He is dying of end stage liver failure. When he was transferred here, I could not believe the transformation he made in a few months and it is all due to Post Acute. They treat him with kindness and firmness and believe me, he needs it. He has found friends and is looking so much better. I want to thanks the staff for what they have done for my brother Sean. Your staff are your most important resource for your organization. It their hard work that changes people’s lives. I sure Sean can still be a handful but he is actually happier than I have seen him in a long time. Thanks to PT who actually had him standing and walking short distances. Thanks to the CNA’s for there kindness and professionalism and thanks to the Nurse’s for care and time they take with him.. Special Shout Out to his nurse Mary who has made a MAJOR impact on his recovery. Mary takes no guff but she is respectful at the same time. She is what Sean needed to reach where he is know. I cannot tell you how thankful I am for finding Sun City Post Acute.

Business response 3 months ago

Hi, Colleen. Thanks for taking the time to share your positive experience. We truly appreciate it!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.